Business Closure & Teach-Out Policy

ADVANCE Coach Training Institute LLC

Business Closure & Teach-Out Policy

1. Purpose

ADVANCE Coach Training Institute LLC (“ADVANCE” or the “Company”) is committed to supporting enrolled Students in completing their educational programs or, when completion through ADVANCE is no longer reasonably possible, facilitating an appropriate transition.

This Policy describes the steps ADVANCE may take if it permanently ceases operations or becomes unable to deliver all or part of the ICF-accredited Life Coach Certification Program (the “Program”).

2. Scope

This Policy applies to Students enrolled in any of the following:

Module 1 – Certified Life Coach Course
Module 2 – Advanced Coaching Skills Course
Module 3 – ICF Mentor Coaching
Combined or full-program enrollment arrangements

It covers self-study components, live sessions, mentoring, coaching observation, and related learning activities included in the Student’s enrollment.

3. Events That May Trigger This Policy

This Policy may be activated if ADVANCE:

Permanently ceases business operations.
Determines that it can no longer deliver all or part of the Program.
Experiences circumstances that make continued delivery of all or part of the Program impracticable or impossible.

Temporary interruptions, including instructor illness, scheduling changes, technical issues, or other short-term disruptions, will generally be addressed through rescheduling, replacement instructors, or other reasonable adjustments rather than activating the full teach-out process.

4. Teach-Out and Continuation Arrangements

If ADVANCE determines that it can no longer deliver the Program or part of it as planned, it will make reasonable efforts to arrange for Students to complete their remaining paid educational requirements.

Depending on the circumstances and available resources, arrangements may include:

4.1 Continued Program Delivery

ADVANCE may arrange for remaining educational activities to be delivered through an alternative format, including smaller groups, individual instruction, adjusted schedules, or other reasonable delivery arrangements.

4.2 Self-Study Access

Where feasible, ADVANCE will seek to maintain Student access to relevant self-study materials for a reasonable period to support continued progress or completion of outstanding coursework.

4.3 Instructor and Trainer Support

ADVANCE will make reasonable efforts to arrange for qualified instructors or trainers to deliver outstanding educational components. This may include existing instructors or other appropriately qualified instructors.

4.4 Mentor Coaching Continuation

ADVANCE will make reasonable efforts to arrange for Students with outstanding mentor coaching requirements to continue their mentoring with an appropriately qualified mentor coach. This may include an existing mentor coach affiliated with ADVANCE or another qualified mentor coach, where available.

Where a continuation arrangement is established, ADVANCE will make reasonable efforts to facilitate the transfer of relevant completion records and documentation.

ADVANCE will not charge additional fees for remaining mentor coaching hours already included in the Student’s paid Program when those hours are provided through an arranged continuation.

If a reasonable continuation arrangement cannot be established, the refund provisions in Section 7 will apply.

5. Alternative Completion and Transfer Support

If ADVANCE cannot reasonably provide a teach-out arrangement directly, it will make reasonable efforts to assist affected Students in identifying alternative education providers or programs that may support completion of their remaining educational requirements.

Depending on the circumstances and available resources, this assistance may include:

Providing information about potentially suitable alternative education providers.
Providing available records of completed educational activities and requirements.
Offering reasonable guidance regarding the transition of completed coursework and mentoring hours.
Facilitating introductions to alternative providers where appropriate and feasible.

ADVANCE cannot guarantee that another provider will accept previously completed coursework, educational hours, mentoring hours, or other educational activities. Acceptance and recognition of prior learning remain subject to the receiving provider’s policies and applicable accreditation requirements.

ADVANCE is not responsible for fees charged by an alternative provider unless otherwise agreed in writing.

6. Student Records and Documentation

ADVANCE will make reasonable efforts to preserve and provide affected Students with available documentation of their completed educational activities. Where applicable, documentation may include:

Completed educational hours and modules.
Attendance and participation records.
Completed coaching observation activities.
Written coaching feedback and assessment documentation.
Completed mentor coaching hours, including group and individual hours.
Other relevant records needed to document Program progress or support a transition to another provider.

7. Refunds for Undelivered Program Components

If ADVANCE permanently ceases operations or is otherwise unable to deliver a Student’s paid Program, ADVANCE will first make reasonable efforts to arrange a suitable teach-out or continuation option.

If no reasonable arrangement can be made, the Student will receive a refund for the undelivered portion of the paid Program, calculated using the following formula:

Refund = (Undelivered Program Hours ÷ Total Required Program Hours) × Tuition Paid

Undelivered Program Hours are calculated by subtracting the hours of educational activities completed by the Student from the total required Program hours. Completed hours may include live instruction, mentoring sessions attended, and completed self-study coursework. Merely providing access to self-study materials does not count as completed coursework.

If a teach-out arrangement provides the remaining services included in the Student’s paid Program, ADVANCE will not charge additional tuition for those services.

Refunds under this Section are separate from Student-initiated cancellations or withdrawals, which are governed by the Student Enrollment Agreement.

8. Student Notification

If ADVANCE decides to permanently cease operations or activate this Policy, it will make reasonable efforts to notify affected Students within five (5) business days of that decision, where reasonably practicable. The notification will explain, as applicable:

The nature of the closure or interruption.
The anticipated impact on the Student’s Program.
Available teach-out or continuation arrangements.
Available transfer or transition support.
Applicable refund options and procedures.
Any actions Students need to take.

9. Limitations and Practical Considerations

ADVANCE will make reasonable efforts to support Students affected by a closure or inability to deliver a Program. However, the availability and scope of particular teach-out arrangements may depend on instructor availability, scheduling, capacity, the nature of the remaining educational requirements, and other circumstances beyond the Company’s reasonable control.

Nothing in this Policy guarantees that a particular continuation arrangement will be available, that another provider will accept a Student, or that completed coursework or mentoring hours will be recognized by another provider.

Nothing in this Policy is intended to waive or limit any rights or remedies available to Students under applicable law.

10. Policy Review and Updates

ADVANCE may periodically review and update this Policy to reflect changes in its operations, educational offerings, accreditation requirements, or applicable laws.

Any material update will be made available through the ADVANCE website or other appropriate communication channels.

A revision to this Policy will not retroactively reduce the rights of Students enrolled before the revision in relation to a closure or teach-out event that has already occurred.